Problem: Pharmaceutical sales Company X conducts 70% of communication virtually. Channels include email, phone, Zoom, and Slack. Company X productivity and trust among employees has been negatively impacted by missed deadlines, ignored emails, reports of uncomfortable chat room conversation, and passive-aggressive behavior among peers.

Solution: After participating in this vILT session, learners will apply these principles when collaboratively writing digital communication norms for team use.

Tools: Zoom, Google Slide, Powerpoint, Canva

Select each image to review the deliverables.